Our Team

With over 25 years of experience in the real estate industry, Natalie Henshilwood brings unparalleled expertise and leadership to Prime Title Agency. Throughout her career, Natalie has built a reputation for her deep understanding of title services, commitment to client satisfaction, and unwavering dedication to excellence.

Her extensive experience spans various aspects of real estate transactions, making her a trusted advisor for buyers, sellers, lenders, and real estate professionals. As President of Prime Title Agency, Natalie is dedicated to driving innovation, ensuring seamless service, and cultivating long-term relationships with clients.

Under her leadership, Prime Title Agency has established itself as a leading name in the industry, recognized for its reliability, professionalism, and exceptional service.

Zoey Star Jones may be the smallest member of Prime Title Agency, but she’s also one of the most important. As VP of Title Paw-licy Review, Zoey specializes in catching the tiny details humans miss, supervising closings from her comfy bed, and boosting morale across every branch. Whether she’s overseeing documents, greeting clients, or providing emotional support to the team, Zoey adds joy, professionalism, and a whole lot of star power to Prime. With her big personality and even bigger heart, she’s truly the goodest executive.

With years of experience in escrow management, Trisha Todar is a vital part of the Prime Title Agency team. Known for her attention to detail, exceptional organizational skills, and dedication to a seamless closing process, Trisha ensures that every transaction is handled with the utmost care and precision.

As Escrow Manager, Trisha oversees all aspects of escrow operations, from document preparation to fund disbursement, providing clients with the confidence and clarity they need throughout the process. Her commitment to transparency, efficiency, and customer satisfaction makes her an invaluable resource for clients and colleagues alike.

With more than two decades of experience in Houston’s real estate industry, Shawn Jones serves as Operations & Compliance Manager at Prime Title Agency. His career has taken him from brokerage leadership and team building to business development and title operations, giving him a 360° understanding of the transaction process. He has played key roles in launching and growing title companies, creating systems that streamline operations, and building educational and networking opportunities for real estate professionals.

Shawn is also deeply committed to service and leadership within the real estate community. He has served as President of the Women’s Council of Realtors Greater West Houston, Chair of Membership for both the Chamber of Commerce Northwest Houston and the Women’s Council of Realtors Texas and is a graduate of the Texas Realtor Leadership Program. Passionate about relationships, compliance, and client success, Shawn brings both expertise and heart to every closing, making him a trusted partner for agents and clients alike. He graduated from Texas A&M and loves his “Aggies,” !

Kimberly Roe is a Business Development Officer at Prime Title Agency, where professionalism meets a personal touch. With a genuine passion for helping others succeed, Kimberly takes pride in building lasting partnerships with real estate professionals and guiding clients through every step of the closing process. Known for her approachable style, attention to detail, and unwavering commitment to client success, she goes above and beyond to create smooth, stress-free transactions. Kimberly’s dedication, integrity, and personable energy make her a trusted partner in the real estate community.

Robyn Nygard serves as the Business Development Officer at Prime Title Agency, where she leads strategic relationship initiatives and drives the company’s growth across multiple markets. With an extensive background in client relations, marketing, and business strategy, Robyn plays a key role in connecting real estate professionals with the resources and support they need for successful transactions. Known for her professionalism and personable approach, she is dedicated to building strong partnerships, promoting seamless closings, and enhancing client experiences at every step. Robyn’s leadership continues to strengthen Prime Title Agency’s reputation as a trusted partner in the real estate community.

Paul is dedicated to delivering exceptional service to clients and ensuring seamless, efficient closings. He brings a wealth of knowledge in title operations and client relations, managing his team with a focus on collaboration, accuracy, and integrity. Paul’s leadership and dedication to excellence make him a trusted partner in all aspects of the title process.

Norma is passionate about forging new partnerships and building lasting relationships. She is dedicated to helping clients navigate the complexities of the title industry by offering personalized, practical solutions. Her proactive approach and commitment to excellence ensure that every client’s needs are met with the utmost care and professionalism.